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CRM Community Call: D365/CRM Data Risks with AI

Throughout 2024, MSDW is hosting CRM community calls to spotlight cutting-edge insights on Dynamics 365 CE solution success. This month, we delve into the crucial topic of data risks associated with AI tools.

In this session, Satish Reddy from Aha Apps and Microsoft MVP Alan Garcia from Own Company discuss navigating the complexities of AI tool usage and its impact on data integrity in CRM solutions.

They examine the risks of bias, breaches, and ethical dilemmas posed by AI integration in a range of industries. They also equip viewers with practical strategies for mitigating these risks through robust data governance.