Microsoft introduces Cloud for Retail, adds B2B e-commerce to expanding industry story by Jason Gumpert Retail cloud offering aims to consolidate broad range of software and services for industry needs. AzureDynamics 365Customer EngagementCustomer ServiceSalesFinance and OperationsCommercePower platformPower AutomatePower Apps
Call Journey partners with Microsoft on voice data analytics by MSDW Reporter Data from voice calls will feed into Azure, productivity, business apps systems, companies state. AzureAI and Machine LearningDatabasesDynamics 365Customer EngagementCustomer ServiceSalesAICustomer InsightsSales InsightsPower platformPower BI
C3.ai complete quick deployment of Microsoft Dynamics 365 Sales, Teams by MSDW Reporter D365 Sales app deployed to production in under two weeks, with plans to add Customer Service and Marketing. AzureDynamics 365Customer EngagementCustomer ServiceMarketingSalesPower platform
The rise of Dynamics 365 in the real estate, property, and housing market by Mohamed Mostafa As legacy vendors have struggled, the property and housing market has become a particularly good fit for Dynamics 365 and the Power Platform. AzureDynamics 365Customer EngagementCustomer ServiceField ServiceMarketingSalesPower platformPower AutomatePower Apps Property ManagementReal Estate
Adobe and Microsoft announce broad new round of integration update plans by MSDW Reporter Many product integrations have been introduced or updated that touch Dynamics 365, LinkedIn, Azure, Adobe Sign, Marketo Engage, Campaign, and more. AzureDynamics 365Customer EngagementSalesDynamics CRM LinkedInAdobeAdobe Experience Manager