Best of 2017: Among Microsoft Dynamics 365/CRM experts, some preach pragmatism while others push tech limits by Jason Gumpert What we learned about Microsoft’s CRM roadmap in 2017, and how it fits with broader cloud tech plans. Dynamics CRMDynamics 365Customer EngagementSalesMarketingDataverse (CDS)Power platformAzure CloudArtificial Intelligence (AI)Digital TransformationInspire 2017Azure Machine LearningCommon Data ServiceCDS