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Inspire 2017
What we learned about Microsoft’s CRM roadmap in 2017, and how it fits with broader cloud tech plans.
- Artificial Intelligence (AI)
- Azure
- Azure Machine Learning
- BI and Reporting
- CDS
- Cloud
- Common Data Service
- Customer Engagement
- Customer Relationship Mgmt
- Dataverse (CDS)
- Digital Transformation
- Dynamics 365
- Dynamics CRM
- Inspire 2017
- Marketing
- Power platform
- Regulatory Compliance
- Sales
- Sales & Marketing
The traditional SMB ERPs continue on, with incremental updates and cloud-focused tie-ins.
Microsoft pledges to move from “partner led” to “partner first” in 2018, with productivity bundles, a biz app development platform and Azure co-sell investments