Microsoft promises partners new commerce options, a maturing industry strategy in 2021 by Jason Gumpert Industry clouds, CSP, and co-sell are top priorities, say members of Global Partner Solutions team. Dynamics 365Customer EngagementFinance and OperationsPower platformDataverse (CDS)Power Apps HealthcareRetail AppSourceISV ConnectMicrosoft TeamsOne Commercial Partner
Microsoft and Salesforce: What new complications await this strange relationship? by Jason Gumpert Microsoft had gone its own way on CRM and developed a winning approach to communications and collaboration. Salesforce is making things complicated again. Dynamics 365Customer EngagementDynamics CRMPower platformPower AutomateDataverse (CDS)Power Apps Microsoft TeamsTeamsSlackSalesforce.com
Microsoft Cloud for Healthcare, a new industry-focused solution, launches by MSDW Reporter Builds on standard Microsoft tech like Teams, Azure, Power Platform, and Dynamics 365 apps AzureDynamics 365Customer EngagementMarketingAICustomer InsightsCustomer VoicePower platformPower BIPower AutomateDataverse (CDS)Power Apps Healthcare
C3.ai launches C3 AI CRM with Microsoft and Adobe, focused on industry needs by MSDW Reporter C3 AI CRM is built on Dynamics 365 and integrated with Adobe Experience Cloud. AzureAI and Machine LearningDynamics 365Customer EngagementPower platformDataverse (CDS) Aerospace & DefenseAutomotiveEnergyFinancial ServicesGovernmentHealthcareManufacturingOilTelecommunicationsUtilities
Descartes announces a new logistics collaboration with Microsoft by Eamon McCarthy Earls Canadian technology firm Descartes Systems Group announces a new logistics integration with Dynamics 365 and Azure AzureComputeIntegrationInternet of Things (IoT)Dynamics 365Finance and OperationsPower platformPower BIDataverse (CDS)
