Article

Ecolab expands use of Microsoft Dynamics 365 mixed reality, HoloLens 2 with virtual visits in life sciences

by Jason Gumpert
Editor, MSDynamicsWorld.com
[caption caption="HoloLens 2 | Source: Microsoft" align="right"][/caption]

Water, hygiene, and infection prevention solutions vendor Ecolab will begin offering virtual visits for cleaning and disinfection services in the life science industry.

Ecolab's Life Sciences business will deploy Microsoft Dynamics 365 Remote Assist and HoloLens 2 devices to provide remote technical support and documentation to on-site team members. The remote services will also be used to recommend and implement other "site-specific cleaning programs to help prevent common issues that lead to downtime and associated costs in productivity, labor and resources," according to the company.

Various Ecolab divisions have been adopting Microsoft's mixed reality solutions in recent years, as well as Azure and Power Platform. Some examples include:

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Chemicals Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service HoloLens Life Sciences Manufacturing Mixed Reality Power Apps Power Automate Power BI Power Platform Remote Assist Utilities
About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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