AI news & resources

DynamicsCon 2025

MSDW Podcast: Live at DynamicsCon 2025 with Dynamics 365 F&O experts

by MSDW Reporter
F&O experts share their event experiences and what customers should be preparing for next
AI BI and Reporting Copilot Dynamics 365 Dynamics AX DynamicsCon 2025 Finance and Operations Licensing MSDW Podcast Quality Control Supply Chain Management

Microsoft Dynamics Partner Roundup: Streamlining purchase-to-pay; Revenue AI integration; Director of sales; Head of data/AI; AI assessment

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
AI Construction Copilot Customer Engagement Dynamics 365 Finance and Operations Sales Sales & Marketing
CRM and the evolution of buyer behavior, with Thomas Manders

MSDW Podcast: CRM and the evolution of buyer behavior, with Thomas Manders

by MSDW Reporter
Sharing examples of business processes that Dynamics 365 users can execute on today to help unify sales and marketing
AI Customer Engagement Customer Insights Customer Relationship Mgmt Dynamics 365 Dynamics CRM MSDW Podcast Marketing Sales & Marketing
Table of Dynamics 365 Business Central price changes for October 2025

Microsoft announces pricing updates for Dynamics 365 Business Central

by Jason Gumpert
Changes coming on October 1 2025 will see ten to fifteen percent increases in core cloud products
AI Business Central Copilot Copilot Studio Dynamics 365 Dynamics GP Dynamics NAV Power Platform

Microsoft launches paid public previews of three Dynamics 365 AI agents for Service

by Jason Gumpert
Case management, customer intent, and knowledge management agents now available in various geographies
AI Contact Center Contact Center Copilot Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management
Directions North America 2025 stage

Directions North America 2025: Rolling out the AI red carpet with more Business Central partner tools, consumption options

by Jason Gumpert
Microsoft presented ISV-built AI solutions and consumption models, new service stats, and test tools
AI Business Central Copilot Directions NA 2025 Dynamics 365 Dynamics NAV

From the Microsoft Dynamics 365 CRM Blogs: Quote and order emails; Copilot for D365 Sales; Address management; Marketing features

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI CPQ (Configure, Price, Quote) Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Dynamics 365 Marketing Marketing Automation Sales Sales & Marketing

From the Microsoft Dynamics 365 CE/CRM Blogs: Sales journeys; Customer retention; Integrated search providers; Mastering sales territories

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Copilot Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

From the Microsoft Dynamics 365 Customer Engagement Blogs: Customer Insights – Data; AIClassify; Smart agents; New Sales features

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Customer Engagement Customer Insights Dynamics 365 Field Service Marketing Power Automate Power Platform Sales
Agent preview from Dynamics 365 Sales

Microsoft publishes 2025 Release Wave 1 Plans for Biz Apps, Role-based Copilots, Industry Clouds

by Jason Gumpert
Microsoft publishes its semi-annual flurry of new and updated feature plans across the apps and services
AI Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Dataverse (CDS) Dynamics 365 Field Service

LATEST VENDOR RESOURCES

Unlocking AI: A Guide to Smarter Business | Understanding Common AI Models

WebSan Solutions

Why Business Central’s Built-In Shipping Features Aren’t Enough

Insight Works

The Metafile Minutes Podcast Episode 1: Meeting of the Minds

Metafile

Unlocking AI - A Guide to Smarter Business | Getting Started with AI Safely

WebSan Solutions

Secrets to Selling Microsoft Dynamics Masterclass: Talking to Executives about D365 Customer Insights

MSDW Features
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Still Using NAV? See Why CFOs Are Upgrading to Business Central

Dynamics Square USA
Upgrade NAV to Business Central – A CFO’s Guide
AI Business Central Distribution Dynamics 365 Dynamics NAV Healthcare Manufacturing

From Paper to Productivity: How to Automate AP Without Disrupting Operations

Metafile
Unlock productivity and savings without the pain of disruption—AP automation keeps your operations moving while streamlining your processes.
AI AI and Machine Learning AP Automation Accounting Azure Business Central Business Process Mgmt Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP

Why AP Automation Is a Secret Weapon Against Supply Chain Disruptions

Metafile
Stay ahead of supply chain disruptions with AP Automation.
AI AP Automation Accounting Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

Why Manual Invoice Processing is Costing Manufacturers More Than They Think

Metafile
From labor expenses to missed discounts and compliance risks, the financial burden of manual processing is often overlooked
AI AI and Machine Learning AP Automation Accounting Azure Business Central Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL
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Microsoft Dynamics 365 Sales Implementation: How a USA Manufacturer Transformed Its Sales Operations

Dynamics Square USA
Real-time visibility into every stage of the sales pipeline
AI Customer Engagement Distribution Distribution Dynamics 365 Manufacturing Sales Insights

Power BI Implementation for UK’s Leading Fashion Brand: Case Study

Dynamics Square USA
UK fashion leader cuts costs & boosts reporting with Power BI implementation. See how real-time insights changed it all.
AI BI and Reporting Design & Decorating Design & Living Dynamics 365 Fashion Footwear Power BI Power Platform Professional Services Real Estate Retail

How Business Central + CRM Streamlined Operations for a U.S. Medical Supplier

Dynamics Square USA
AI Business Central Customer Service Insights Dynamics 365 Medical Devices

Lights, Camera, Automation: How Cinespace Studios Streamlined AP for Global Growth

SignUp Software
Discover how Cinespace Studios brought efficiency to the spotlight by replacing manual AP processes with ExFlow — setting the stage for seamless global expansion
AI AI and Machine Learning AP Automation Azure Business Central Commerce Customer Engagement Customer Insights Customer Voice Dynamics 365 Financial Management Fraud Protection

Overcoming Operational Complexity: How AGIS Streamlined Multi-Site Production

Insight Works
The successful deployment of Wiise ERP, Jet Reports, and Shop Floor Insight empowered AGIS to meet the demands of its expanding operations. Insight Works’ Shop Floor Insight played
AI Business Central Dynamics 365 Inventory Management Manufacturing Manufacturing Process Manufacturing Shop Floor Control
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Dynamic Ship Analysis

Empower Your Shipping Decisions: Unleash the Power of Dynamic Ship Analysis with our Free Power BI App Website | AppSource |...
AI Business Central Distribution Distribution Dynamics 365 Manufacturing Manufacturing Shipping

PrintNode Connector PowerTool

Connect your local or network printers to Dynamics 365 Business Central Cloud. Website | AppSource | On-Demand Demo...
AI Business Central Distribution Distribution Dynamics 365 Inventory Management Manufacturing Manufacturing Order Management Quality Control Sales and Operations Planning Shipping

Barcode Generator PowerTool

Add 1D and 2D barcodes to your Microsoft Dynamics 365 Business Central reports. Website | AppSource | On-Demand Demo Insight...
AI Automotive Business Central Distribution Distribution Dynamics 365 Manufacturing Manufacturing Process Manufacturing Retail POS Shipping Supply Chain Execution

Routing Analysis

Optimize production with routing analysis to reduce variability and enhance costing accuracy. Website | AppSource | On-Demand...
AI Bill Of Material Mgmt Business Central Demand Planning Distribution Distribution Dynamics 365 Forecasting Inventory Management Manufacturing Manufacturing Material Rqmts Planning

Production Order Analysis

Monitor actual vs. expected production costs in real-time to optimize budgets and enhance profitability. Website | AppSource...
AI Bill Of Material Mgmt Business Central Demand Planning Distribution Distribution Dynamics 365 Forecasting Inventory Management Manufacturing Manufacturing Material Rqmts Planning
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