Field Service news & resources

Microsoft's Connected Field Service: Azure & Dynamics 365 make it practical, but start with the data

by Dann Anthony Maurno
Wherever field service is required, it can be done more effectively and cheaper – probably sold as a premium service. Dynamics 365 gives customers the same tools Rolls Royce ...
Aerospace & Defense Customer Engagement Data Integration Data Management Data Warehousing Distribution Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing

Timing Microsoft Dynamics 365: CRM partners lament 'fuzzy' pre-launch license planning

by Jason Gumpert
With Dynamics 365 pricing and license guides due on November 1, some CRM partners have raised concerns on how to handle the first wave of customer renewals.
Cloud Solution Provider (CSP) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Marketing Project Management Sales

IoT Readiness, Part II: More companies can benefit from the Internet of Things, across more verticals

by Linda Rosencrance
Despite IoT’s benefits, many companies don’t take the plunge because they are don’t realize its possibilities for them
Business Central Customer Engagement Distribution Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Field Service Field Service

Microsoft Dynamics Partner Roundup: Dynamics 365 Early Adopter; VAR acquisition; MDM partnership; Ocean shipping integration

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Accounting Business Central Customer Engagement Dynamics 365 Dynamics NAV Field Service Field Service Master Data Mgmt

From the Microsoft Dynamics CRM blogs: Downloading attachments with Java Script; Free address validation; Folder-level tracking; Field service inventory quantities

by Linda Rosencrance
A selection of the latest insight from the Dynamics CRM blogs
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Field Service Field Service

Microsoft Expects Dynamics 365 Launch Will Set Stage for CRM Community Dialog at CRMUG Summit 2016

by Jason Gumpert
Microsoft’s commitment to Summit is an indication of present and future investment in business apps, says senior product marketing director Angela Bandlow.
CRMUG Summit 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Project Management Summit 2016

Microsoft Dynamics CRM Still Rich Ground for ISVs, Partners, Says Mobile Solutions Vendor

by Dann Anthony Maurno
However rich the Dynamics CRM roadmap and offerings, there’s considerable value to be added, says Resco COO Ivan Stano.
Customer Engagement Dynamics 365 Dynamics CRM Field Service Field Service Mobile Applications

Supporting Microsoft Dynamics GP: Users at the Help Desk

by Mark Polino
Using a mix of GP tools for real help desk functions
Customer Engagement Dynamics 365 Dynamics GP Field Service Field Service Professional Services Support Debugging Tool help desk

LATEST VENDOR RESOURCES

Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot

Stratos Cloud Alliance

Why Manufacturers Can’t Ignore Project Accounting

Sikich

HEADSTART: Accelerated ERP for Equipment and ETO Manufacturers

Sikich

Thriving with Dynamics 365: Why City of Austin Chose Microsoft

Sikich

Microsoft D365 CRM Client Spotlight: City of Austin's Economic Development Department

Sikich
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Simplify Modernization: Leverage the Tech You Already Use

Arctic IT
In this Market Trends Report, we explore how consolidating cloud efforts around a Microsoft environment can help your employees deliver services to citizens securely and seamlessly
Azure Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Government Power Platform

Security & Innovation for Government Agencies in the Microsoft Cloud

Arctic IT
Our team of experts assembled this educational guide to simplify how Microsoft cloud technology can help your government agency enhance services and enable secure collaboration.
Azure BI and Reporting Compute Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Finance and Operations Government Mobile Applications

Redefine Supply & Demand with Microsoft's Intelligent Order Management (IOM)

Mazars

Adding Microsoft's IOM to your business operations can help mitigate customer order lifecycle hiccups

Architecture Bill Of Material Mgmt Commerce Distribution Dynamics CRM Dynamics RMS Field Service Manufacturing Microsoft Corporate Order Management Power Pages Project Operations

Next Technology Investment for Your Business: HoloLens 2

Mazars

Learn how to pitch HoloLens 2 technology to your executives with a solid value proposition

AI Budgeting Business Central Collaborative Workspaces Customer Engagement Customer Service Insights Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics RMS Engineering Enterprise Asset Mgmt

Achieving Greater Insight, Not Bigger Data

Prodware

Shift your focus from data to insight to produce the right product at the right time

AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases
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Modernizing Service to the American Public for U.S. Department of Housing and Urban Development

Arctic IT
Learn how HUD worked with Arctic IT to develop a solution on Dynamics 365 to better respond to the needs of homeowners, homebuyers, and renters.
Customer Engagement Customer Service Customer Service Dynamics 365 Field Service Government

Better Management and Reporting for Seattle Public Utilities Watershed Protection

Arctic IT
Learn how SPU moved to a modern, mobile-enabled, integrated solution on Dynamics 365 and the Power Platform for monitoring and reporting on the watersheds.
Customer Engagement Dynamics 365 Field Service Field Service Mobile Applications Power Automate Power Platform Utilities

Enterprise Inns Achieves 25% Increase of Completed Property Inspections with Resco

Resco

Learn how Britain's largest pub company transformed the way their field agents do business

Architecture Business Central Configuration & Development Construction Customer Engagement Customer Relationship Mgmt Data Integration Data Management Dynamics 365 Field Service Field Service Food & Beverage

AMF Bakery Systems Implements D365

Sikich

Achieved tangible costs savings by reducing their investment in on-premises hardware.

Accounting CAD/CAM/CAE Customer Engagement Dynamics 365 Field Service Field Service Finance and Operations Financial Management Industrial Equipment Manufacturing Manufacturing Product Lifecycle Mgmt
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Dynamics Advanced Field Service - HSO Innovation

HSO Innovation offers new ways, using new technology, new applications, new processes, and new approaches to assist our...
Customer Engagement Dynamics 365 Field Service Field Service Invoice Processing Professional Services Service Management

Mazars Client Care Managed Services

What is Mazars Client Care Managed Services? From On-demand to Managed Services, we support your full Microsoft suite helping...
Azure Customer Engagement Customer Service Dynamics 365 Enterprise Content Mgmt Field Service Finance and Operations Human Resources (Talent) IT Asset Management (ITAM) Managed Services Microsoft Corporate Power Platform
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