Customer Voice news & resources

Microsoft introduces Customer Voice for feedback management

by Jason Gumpert

New solution comes with pre-built templates and integration to Dynamics 365, Power Platform, and 3rd parties

AI BI and Reporting Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Forms Pro Inspire 2020 Power Automate

LATEST VENDOR RESOURCES

2024 Report on the Future of Dynamics GP

AccountingWare

Find out what decisions the Dynamics GP users are considering for the future of GP.

Business Central Customer Voice Dynamics 365 Dynamics GP Dynamics Marketing Finance and Operations

5 Simple Steps for Safeguarding Your Revenue

Binary Stream

This guide is centered on actionable steps, assisting you in recognizing specific profit-draining issues and offering practical solutions

AI Accounting Auditing Business Central Business Process Mgmt CPQ (Configure, Price, Quote) Commerce Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice

The Ultimate Guide to Implementing Revenue Operations

Binary Stream

This comprehensive guide takes you through each step of the RevOps process, offering valuable insights into fostering cross-functional collaboration at each transitional stage

AI Azure Business Central Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Development Dynamics 365 Finance and Operations Financial Management

How Nonprofits Can Benefit from D365

Sylogist

In the past, nonprofits have had to choose between adopting off-the-shelf products intended for commercial companies and building custom solutions

Business Central Customer Voice Dynamics 365 Financial Management Not For Profit

How Dynamics 365 CE Partners Can Support Membership Growth in a Changing World

Prodware

Best practices and technologies for membership organizations and associations to meet modern and changing demands

Associations Business Central Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Voice Dynamics 365 Dynamics CRM Hospitality Loyalty Management Portals Power Pages

More Customer Voice White Papers

Improving Customer Support for Sonoma County ISD

Arctic IT

Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.

Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform