Dataverse (CDS) news & resources

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Microsoft Dynamics Profile: New MVP aims to support and recognize women in the MS business apps community

by MSDW Reporter

Microsoft MVP Olena Grischenko wants to get more women involved in working with Microsoft business apps.

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Power Apps Power Platform

MSDW Podcast: News roundup featuring Microsoft Ignite 2019, SAP and Adobe, licensing, branding, and more

by MSDW Reporter
Business Central Customer Engagement Data Integration Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV E-Commerce Finance and Operations MSDW Podcast

MSDW Podcast: Alex Meyer on security and audit for Dynamics 365 for Finance and Operations

by Jason Gumpert
Auditing Dataverse (CDS) Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) MSDW Podcast Power BI Power Platform Security
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Ignite 2019: Microsoft has doubled production customers on Dynamics 365 Finance & Operations in last year

by Jason Gumpert

Monthly active users climbing even faster as company deploys dual write in CDS, adds microservices, incorporates acquired IP.

Customer Engagement Data Integration Dataverse (CDS) Demand Planning Distribution Dynamics 365 Enterprise Asset Mgmt Finance and Operations Ignite 2019 Inventory Management Logistics Manufacturing
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New Microsoft Project reaches GA, adds entry-level subscription option

by MSDW Reporter

Base subscription of the Power Platform-based product to start at $10 per month, with existing pro and premium levels being renamed.

Dataverse (CDS) Power Apps Power Automate Power BI Power Platform Project Management
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Microsoft to bolster Dynamics 365 Talent core HR with new licensed IP from two vendors

by MSDW Reporter

IP from FourVision and Elevate HR will add leave and absence, time and attendance, and benefits capabilities.

Dataverse (CDS) Dynamics 365 Finance and Operations HR Management Human Resources (Talent) Manufacturing Power Platform Professional Services Retail Time & Attendance

MSDW Podcast: Paul Greenberg on the Commonwealth of Self-Interest and Microsoft's CRM stance

by Jason Gumpert
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM MSDW Podcast Power Apps Power Automate Power Platform Sales & Marketing
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Newly promoted Microsoft CVP talks Dynamics 365 APIs, PowerApps licensing, CDS advances

by MSDW Reporter

API limits expected to have low impact, Charles Lamanna said on recent MVP podcast. Also: restricted entities in D365 apps will continue and Open Data Initiative is still ...

Customer Engagement Dataverse (CDS) Dynamics 365 Open Data Initiative Power Apps Power Automate Power Platform
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New Microsoft MVP Sara Lagerquist's quest to bring Power Platform and 'no code' to the masses

by Linda Rosencrance

Swedish Microsoft MVP Sara Lagerquist explains how she got involved in Dynamics and her campaign for a no-code approach

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 MVP Power Apps Power Automate Power Platform Resource Dispatch & Scheduling
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Two priorities are driving Microsoft PowerApps Portals product and licensing, manager explains

by Jason Gumpert

In a newly released interview, Microsoft positions the Portals sales opportunity in the context of Office 365 deals, and for organizations struggling with simple challenges.

Customer Engagement Dataverse (CDS) Dynamics 365 Portals Power Apps Power Pages Power Platform

LATEST VENDOR RESOURCES

Meet DocumentsCorePack, a Way to Increase Dynamics 365 CRM User Adoption

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Portals Community Call, July 2023: Power Pages Search

MSDynamicsWorld.com Features

Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot

Stratos Cloud Alliance

OwnBackup Recover for Microsoft Dynamics 365, Power Platform & Dataverse

OwnBackup

Sales & Marketing Alignment with the emfluence Marketing Platform for D365 and Power Apps

emfluence
More Dataverse (CDS) Videos

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

How to Create a Contact and Lead Scoring Methodology That Can Transform Your Business

emfluence

Setting forth an agreed upon contact and lead scoring methodology is key for the implementation of a collaborative, cross discipline nurture program

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Defining Your Customer Journey with Microsoft Dynamics

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

emfluence

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

User Adoption of Microsoft Dynamics 365 and Marketing Automation

emfluence

Reap the many benefits of CRM and marketing automation working together to maximize ROI

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Consolidating CRM Systems for a Marine Construction Company

Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Power BI Power Platform Sales

Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform
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ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

IT Service Management for Dynamics 365 Customer Service

Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and team...
Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 IT Asset Management (ITAM) IT Service Management (ITSM) Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform
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