eXtreme365 Lisbon 2017 news & resources

Three new user adoption tactics for Microsoft Dynamics 365 CRM apps

by Jason Gumpert

Complexity kills CRM adoption. Simplified interfaces, wizard-based implementations and task flows all make Dynamics 365 easier on the end user.

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing eXtreme365 Lisbon 2017

The MSDW Podcast: Roadmap updates on D365 Financials, GP 2018, Adobe Marketing Cloud, D365 CRM, and more (29:46 mins)

by Jason Gumpert

A rich half-hour of new Microsoft Dynamics product news, best practices from the channel and worst practices in IT.

Adobe Marketing Cloud Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations MSDW Podcast Power Automate eXtreme365 Lisbon 2017

Two new predictive tools for Microsoft Dynamics 365 will help measure, act on customer intent

by Jason Gumpert

Versium Predict integration readies for launch, and Microsoft Social Engagement is adding new machine learning to analyze intent, create CRM entities.

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Machine Learning (ML) Marketing Microsoft Social Engagement Sales Sales & Marketing Social Listening Versium

Microsoft Dynamics 365 customer engagement roadmap prioritizes integration, strategic use of Azure services

by Jason Gumpert

Flurry of new tools, partnerships, platform plans highlight Microsoft Dynamics 365 Enterprise customer app roadmap.

Common Data Model Customer Engagement Dynamics 365 Dynamics CRM Power Automate eXtreme365 Lisbon 2017

CaféX launches Live Assist for Microsoft Dynamics 365

by Jason Gumpert

After a year of planning and development, OEM arrangement comes to fruition with new multi-channel chat, co-browsing integration.

Call Tracking Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Marketing Sales Sales & Marketing eXtreme365 Lisbon 2017

eXtreme365 Lisbon: Rebranded event broadens Microsoft product focus, opens doors to customers

by Linda Rosencrance

eXtremeCRM rebrands as eXtreme365 for its 14th conference.

Customer Engagement Dynamics 365 Dynamics CRM Power Automate eXtreme365 Lisbon 2017

Preparing for Microsoft Dynamics 365: What CRM partners can expect from eXtreme365

by Guus Krabbenborg

With so many changes in the Microsoft product line, from CRM to Office, what does the future hold CRM partners? Here are eight ideas.

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing eXtreme365 Lisbon 2017

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